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A2Z PHYSICAL THERAPY LLC
Apertura Futura: Coordinador de Atención al Paciente
Tiempo completo • Fully Remote - US
Benefits/Perks
- Competitive Compensation
- Careers Advancement
- Paid Vacation & Sick Leave
- Supportive & Collaborative Remote Team Culture
a2z Physical Therapy is a Maryland-based company hiring a Remote Patient Care Coordinator with a background in home health or physical therapy.
Job Summary:
As a key member of our administrative team, you’ll manage patient scheduling, facilitate communication between therapists and clients, and ensure accurate documentation throughout the care process. This is a fully remote role supporting our growing home health services. We're looking for a proactive, detail-oriented, and compassionate professional to help deliver seamless care behind the scenes.
Job Summary:
As a key member of our administrative team, you’ll manage patient scheduling, facilitate communication between therapists and clients, and ensure accurate documentation throughout the care process. This is a fully remote role supporting our growing home health services. We're looking for a proactive, detail-oriented, and compassionate professional to help deliver seamless care behind the scenes.
This role is vital to our success in managing in-home therapy across multiple counties, and we’re looking for someone who is empathetic, organized, proactive, and thrives in a fast-paced healthcare setting.
Responsibilities:
- Serve as a welcoming and responsive first point of contact for patients and referral partners (phone, text, and email).
- Collect, verify, and input patient demographics, insurance, and referral information into EMR systems.
- Assign therapists based on patient needs, therapist availability, and travel zones.
- Coordinate intake of referrals from physicians, hospitals, and home health agencies.
- Schedule patient appointments and manage the appointment calendar.
- Use of physical therapy platform, Microsoft Office, and other computer programs.
- Communicate with physical therapists regarding any updates or changes to their schedule.
- Communicate updates and changes to therapists and administrative staff in real-time.
- Assist with claims tracking, coding issues, and documentation requests as needed.
- Support the hiring and onboarding process for field staff (PTs, PTAs, & NPs).
- Participate in team meetings and assist with quality assurance initiatives.
Qualifications:
- High school diploma or higher (Required)
- Minimum 1 year of experience in a home health or physical therapy setting (Required)
- Prior experience with scheduling, patient intake, and EMR use
- Strong administrative and organizational skills
- Strong knowledge of medical terminology, especially related to therapy and orthopedics
- Ability to multitask and prioritize tasks effectively
- Speaks Spanish but is not required.
- Comfortable using:
- Microsoft Office
- Google Workspace
- Therapy scheduling or EMR software (e.g., TheraOffice, RevConnect, myHealthPoint)
Schedule:
- 40 hours a week
- Monday - Friday
- 6:00 am - 2:00 pm
This is a remote position.
Compensación: $19.00 - $24.00 per hour
About Us
a2z Physical Therapy was started with one main goal: provide quality physical therapy in the comfort of patients’ homes after they have gone through a trauma such as a car accident. This goal is the driving force behind every step of the company, from the clinicians in the field doing the treatments to the management and marketing team.
We understand that this is a difficult time for our patients, so not only do we want to help them recover from their physical ailments, but we also want to help them with understanding the steps that come along with managing a personal injury. We do not offer the typical treatments that you find from most providers after getting into a car accident. Our patients will each receive one-on-one care directly from a physical therapist during their entire treatment, and manual (hands-on) treatment is performed at each visit.
We make sure the patient receives the skilled care they need, and deserve, based on the specific injury and deficit reported by the patient directly. This approach to operating a2z Physical Therapy allows us to be patient-focused and driven and gives us the opportunity to provide the best care for them when they need it most.
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